Please include any necessary information to provide you with faster service, such as password, domain names, and a description of the problem / or assistance needed. This will speed up the support time by allowing our administrators to immediately begin diagnosing the problem.
Terms & Conditions
All TheGigabit's services are bind to our legal terms as below:
Term of Service: https://www.thegigabit.com/page/194/Terms-of-Service/
Acceptable Use Policies: https://www.thegigabit.com/page/196/Acceptable-Use-Policy/
Terms & Conditions: https://www.thegigabit.com/page/198/Terms-and-Conditions/
TheGigabit reserves right to amend the legal terms without any notice. If you have any legal matters, please do contact email@example.com.
To fully participate in this Support Portal, it is best that you register an account here. To request an account, please submit a ticket to by using the Register button above.
Dear Customers, We have received an official statement from MYNIC as below regarding on the issue: [image] If you are still facing any issues, please do contact us so we can proceed with...
Dear Customers, It seems both .com.my and .my are up and running now. But we have yet to get any confirmation from MYNIC that the issue is resolved yet. Will keep you updated once we get...
Dear Customers, Due to MYNIC outage, all .com.my and .my domain are unable to resolve properly. We've escalated this issue to MYNIC and are awaiting their updates. Also, please...
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