There was a problem loading the comments.

Copy Mail Sent To or From a Mailbox of SmarterMail

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
This article applies to recent versions of SmarterMail. View articles for SmarterMail 16.x and earlier.

Using the Events system, the System Administrator can blind carbon copy (BCC) a specific user's sent and received messages to another email account. This ability is useful for both archiving and monitoring purposes.

Copying Received Mail
Follow these steps to automatically BCC all of a user's received messages:
1. Log in to SmarterMail as the System Administrator.
2. Click the Settings icon.
3. Click Events in the navigation pane.
4. Click the New button to begin formatting your Event.
5. In the Event Name field, type the name of the event.
6. In the Event Status, make sure the Event is Enabled.
7. In the Event Category field, select Email.
8. In the Event Type field, select Message Received.
9. On the Conditions card, click on New Condition.
10. Select To Address and type the user's email address in the corresponding field.
11. Click Save.
12. On the Actions card, click on New Action.
13. Select Add Recipient from the list of actions.
14. In the Maximum Frequency field, select None.
15. In the Recipient field, type the email address to which messages should be forwarded.
16. Click Save.
17. Click Save again to save the event.


Copying Sent Mail
Follow these steps to automatically BCC all of a user's sent messages:
1. Log in to SmarterMail as the System Administrator.
2. Click the Settings icon
3. Click Events.
4. Click New In the content pane toolbar
5. In the Event Name field, type the name of the event.
6. In the Event Status field, make sure the Event is Enabled.
7. In the Event Category field, select Email.
8. In the Event Type field, select Message Sent.
9. On the Conditions card, click on New Condition.
10. Select From Address and type the user's email address in the corresponding field.
11. Click Save.
12. On the Actions card, click on New Action.
13. Select Add Recipient from the list of actions.
14. In the Maximum Frequency field, select None.
15. In the Recipient field, type the email address to which messages should be forwarded.
16. Click Save.
17. Click Save again to save the event.

Share via

Related Articles

Copyright © 2021 TheGigabit. All right reserved. Reg.No: 200701034297 (792326-P)